X-Treme 300 Watt Hub MotorAccessoriesX-TremeRelax And Ride Bikes

X-Treme 300 Watt Hub Motor

  • $179.00




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X-Treme 300 Watt Hub Motor

Replacement 300 Watt / 24 Volt Hub Motor for the X-Treme™ TrailMaker, TrailClimber, X-Cursion, XB-300Li, XB-305Li and XB-310Li Electric Mountain Bicycles.


This motor is for non-Elite models. You may upgrade to the Elite 300 Watt Zero Resistance Hub Motor (24VMTN-210-2), however, you must also purchase an Elite Controller (part #24VMTN-220-3).

WARRANTY

We offer a standard ONE Year limited warranty for our X-treme products against manufacturer defect and workmanship on all model bicycles and their components that are purchased directly from X-Treme or an authorized Dealer.  Original purchase receipt is required to establish proof of purchase and establish warranty start date.

We will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers.  We will offer free lifetime technical support access on these products & if parts are needed but those parts may be purchased from X-Treme.

 

12 Month (ONE YEAR) Warranty & Lifetime Frame Warranty models include (Effective June 1st, 2018):

S-48 48V - Baja 48V- Rubicon 48V - Sedona 48V - Catalina 48V - Santa 48V - Rocky Road 48V - Trail Maker Elite - Trail Climber Elite - X-Cursion Elite - Newport Elite - Malibu Elite - Alpine Trails Elite - Sierra Trails Elite - Cabo Cruiser - XB-504

 

Your warranty begins the day the bicycle is delivered to you.  This warranty covers manufacturer defects and defaults only. We do not cover misuse or broken parts caused by the user or by any other event. We will pay for standard shipping service costs on the first & second warranty shipment only.   Any additional warranty parts that are needed will require the customer to pay all shipping costs.

We do offer additional warranties for purchase to extend your warranty period.   Available for purchase are ONE Year Extended Warranty and LIFETIME Extended Warranty.   Yes! We will offer the option to extend your warranty for the entire life of your bicycle!   No other brand offers this extensive warranty. For more information please see the section below EXTENDED WARRANTY OPTIONS.

 

Battery Warranty

 

X-Treme brand offers a full ONE Year warranty on all bicycle batteries to the original purchaser.   City Rider battery is limited to 6 months (180 days). Your battery is warranted for any manufacturer defect in material or workmanship.   The battery will be repaired or replaced free of charge. Original proof of purchase is required to establish proof of purchase and warranty effective date.

We require that defective batteries be returned to us for repair or exchange.  We do not pay the shipping fees to return the batteries to us however we will pay to ship the batteries back to you. If you have questions about our warranty, please contact our support department by calling 1(800) 357-5157 during business hours (PST). A friendly representative will get back to you quickly.

 

ONE Year Battery Warranty models include (Effective June 1st, 2018):

S-48 48V - Baja 48V- Rubicon 48V - Sedona 48V - Catalina 48V - Santa 48V - Rocky Road 48V - Trail Maker Elite - Trail Climber Elite - X-Cursion Elite - Newport Elite - Malibu Elite - Alpine Trails Elite - Sierra Trails Elite - Cabo Cruiser - XB-504

 

Limited Warranty Details

 

What is covered & what is not covered:

 

1.     Shipping damage: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery.  In the event that the damage is determined to be extensive, (digital photos may be required by email), at X-Treme’s discretion and after careful consideration, we may arrange to have the item picked up and returned to X-Treme for free replacement.  ElectricBicycle.com will provide technical support via phone or through our Support Help Desk to assist customers with the replacement of parts but will not pay labor charges to install such parts.

 

Freight Shipping Note:  The trucking company will contact you by phone to schedule your appointment for delivery (or pick up at terminal).  For Business and Residential Delivery, the item will be delivered to the end of your loading dock/driveway and will not be moved into your business, home or garage.    You must be present to accept delivery. Missed delivery appointments are subject to charges for additional delivery attempt. Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims.  Do not refuse the shipment. Please notify our Customer Service Department immediately after delivery if damage has occurred.

 

2.     Tires, tubes & kick stands: These items are NOT covered unless they are damaged as a result of shipping.

RETURN POLICY

If it has been 15-Days since you received your bicycle you may return in its original packaging in new/unused condition.   You may complete a return request by submitting a support ticket at april@relaxandridebikes.com.Return Terms and Conditions

Return Terms and Conditions

Refunds will be for 100% of the entire purchase price including the original shipping costs.

Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund; within the extended warranty period only.

At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns.

Customer is responsible for returning merchandise at their own expense.

Merchandise must be received in 100% new, re-sellable condition. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) and in the original packaging.

Customer must initiate return shipment of the merchandise within 15 days of the purchase date.

Preparing your product for Authorized R.M.A. return shipment:

  1. Re-pack the merchandise securely in its original packaging, include the original contents of the box; warranty cards, Manuals, accessories, promotional items, etc.
  2. Include a copy of your invoice.
  3. Include a copy of the RMA notice you have received from us via our support department help desk.
  4. Clearly print your RMA# on the return shipping label (on the outside of the box).For your protection we recommend all returns be sent via UPS, Federal Express, DHL or other courier that issues a tracking number. We recommend that the shipment is insured. The customer is responsible for damage or loss during return shipping.

Freight collect and COD packages will not be accepted.

Contact us at april@relaxandridebikes.com to obtain an RMA number.

*Customer is responsible for returning merchandise at their own expense.

Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer / store will have to refund you.

WHY BUY FROM US?

Relax and Ride Bikes was created to serve people who believe that biking is more than just an activity. Relax and Ride Bikes is a place where bikers who are passionate about biking can come to shop for the most exciting products we have to offer. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Relax and Ride Bikes is the #1 store for bike fanatics.

  • WE PUT OUR CUSTOMERS FIRST

We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. After you place an order with us, you can expect an email from our President personally thanking you for your business.

  • WE LOVE THE GAME AS MUCH AS YOU DO

When you call us you get a real biker on the other line eager to help you out. Whether you are looking for a mountain bike, beach cruiser, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!

  • WE ARE THE EXPERTS IN THE INDUSTRY

By working closely with a large number of the best brands, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. We hope you find our focus on providing great information and an unbiased opinion on all of our products refreshing.

 

More Reasons to Relax and Ride Bikes:

  • Price Match Guarantee

    • Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
  • Free Shipping

    • All orders shipped to the lower 48 U.S. states ship FREE. 
      • If you wish to ship to Alaska, Hawaii or Canada give us a call or shoot us an email and we can help with that as well.
  • No Sales Tax

    • We charge ZERO sales tax on our orders. With some of our most popular products ranging past $1,000 or more, those few % can add up to some nice savings.
  • 100% Safe & Secure Ordering

    • Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
  • Norton Shopping Guarantee

    • Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
  • Volume Discounts

    •  If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to info@relaxandridebikes.com for a quote.

  • We Are An Authorized Dealer

    • Relax and Ride Bikes is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
  • We Offer Financing

    • We offer the flexibility to pay for orders over $299 over time. Simply choose "Slice It. Pay over time with Klarna." at checkout.

This is why Relax and Ride Bikes is the #1 Choice of Bike Fanatics!

Lowest Price Guarantee

We strive to offer the lowest prices online for our customers. If you find another online store that offers a lower price than ours within one month of your purchase, let us know and we will refund your original payment for the difference.

To request your partial refund, e-mail us a link to the same product you bought from us on our competitor's website within one month from the date of your order.

Exceptions:

  • The Price Match Guarantee includes the item price, it excludes any shipping cost & sales tax.
  • Promotions which bring the price lower than the MAP (Minimum Advertised Price) Pricing as set forth by the manufacturer.
  • The website cannot be an auction site
  • The competitor must be an Authorized Retailer for the product.

To receive a price match refund, please e-mail us at april@relaxandridebikes.com, and send us the following details:

  • Your full name
  • Your order #
  • Your e-mail address
  • Your phone #
  • Name of the product you purchased
  • Competitor's Price
  • Web site address (URL) of the competitor's product offering

Lowest Price Guarantee Terms & Conditions

Competitor's product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished). Competitor's product must be in stock. We reserve the right to verify another online company's product availability and price before issuing a price match or refund. We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee). The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition). The Lowest Price Guarantee applies to the cost of the item to purchase minus any charges to deliver the item, including shipping, processing, handling, taxes, and other applicable fees. The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.


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