LOWEST PRICE GUARANTEE

Lowest Price Guarantee

We strive to offer the lowest prices online for our customers. If you find another online store that offers a lower price than ours within one month of your purchase, let us know and we will refund your original payment for the difference.

To request your partial refund, e-mail us a link to the same product you bought from us on our competitor's website within one month from the date of your order.

Exceptions:

  • The Price Match Guarantee includes the item price, it excludes any shipping cost & sales tax.
  • Promotions which bring the price lower than the MAP (Minimum Advertised Price) Pricing as set forth by the manufacturer.
  • The website cannot be an auction site
  • The competitor must be an Authorized Retailer for the product.

To receive a price match refund, please e-mail us at info@relaxandridebikes.com, and send us the following details:

  • Your full name
  • Your order #
  • Your e-mail address
  • Your phone #
  • Name of the product you purchased
  • Competitor's Price
  • Web site address (URL) of the competitor's product offering

Lowest Price Guarantee Terms & Conditions

Competitor's product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished). Competitor's product must be in stock. We reserve the right to verify another online company's product availability and price before issuing a price match or refund. We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee). The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition). The Lowest Price Guarantee applies to the cost of the item to purchase minus any charges to deliver the item, including shipping, processing, handling, taxes, and other applicable fees. The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.

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