BackCou 2019 MULE Mountain Electric Bike
• Range: 40+ miles
• Top Speed: It has a programmable pedal assist system, which allows you to set the maximum speed to whatever you like.
• Motor Assistance: Pedal Assist (PAS) and Left Thumb Throttle
• Weight: n/a
• Warranty: 1 year limited warranty
BackCou MULE Mountain Electric Bike
This beast is built to pack like a mule with the suspension and gearing to get you there fast. On a quick trail ride or a week in the backcountry, the Mule can handle anything you throw at it.
The Mule was designed and engineered around the unparalleled power and performance of Bafangs ULTRA mid-drive motor, with its game-changing torque and dual-speed sensors. These highly sensitive sensors record data on crank torque, vehicle speed, and pedal rotation speed ensuring precise control of the bike while achieving the highest possible efficiency.
This Max Drive System puts the rider in complete control and in spite of its tremendous power output and maximum torque of more than 160 N m the motor operates in virtual silence.
- Motor: Bafang Ultra G620 750w/1000w mid-drive Motor with Torque Sensor
- Battery: Extended Distance 48v, 14.5ah
- Range: 40+ Miles (See “Range Explained” under “Know Before You Buy”)
- Digital Display: Bafang DP C18.UART Full Color LCD
- Brakes: Powerful Tektro Dual Piston Hydraulic, 203mm Front rotor & 180mm Rear rotor.
- Suspension: BCEB GT MRK 120mm AIR Fork
- Frame: High-Grade Aluminum Alloy 6061
- Size: Medium/Large
- Throttle: Left Thumb
- Wheel/Tire: Unparalleled Traction and Control Maxxis Minion 26” X 4.0
- Gearing: Shimano Alivio Hill-Climbing 9 speed, 42t Front 11x36t cassette
- Steering: Wide 740mm Handlebars for Greater Stability
- Load Capacity: 300lbs
- Locking Ergonomic Handlebar Grips
- Shock Absorbing Suspension Seat Post
- Front & Side Rear Derailleur Guards
- Aggressive Skid-Proof Wide Stance Pedals
- Colors: Special Edition Kuiu Verde 2.0, Matte Black or Gloss Red
FREEBIES✔ FREE Mud Fenders ($65.00 Value)
✔ FREE Pannier Rack ($75.00 Value)
✔ FREE Headlight ($45.00 Value)
✔ FREE Shipping ($235.00 Value)
✔ FREE Lifetime Customer Support (Priceless)
BACKCOUNTRY EBIKES WARRANTY INFORMATION
Every ebike from BackCountry eBikes comes with a one year limited warranty against manufacturing defects in materials or workmanship on its frame, motor and battery.
This warranty applies only to the original registered owner of the BackCountry eBike and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on BackCountry eBikes lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, Relax and Ride Bikes will assist in replacing that part. This includes any parts deemed to have been damaged in shipping. We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix.
BackCountry eBikes will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix. The owner may also return the unit to us to make the needed repairs, but the owner will be responsible for shipping costs each way.
All claims to this warranty must be made through Relax and Ride Bikes. Proof of the original purchase may be required with any warranty request. Before making a claim, please contact our service department at email@example.com as there may be a simple fix for the problem. Valid warranty claims will be processed within one year of the initial purchase.
SHIPPING DAMAGE CLAIMS
Upon delivery, immediately inspect your products for damage. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Take photos of any damage that is found and date the images when possible. Report shipping damage claims within 3 business days of delivery to firstname.lastname@example.org or call us at 1 (800) 375-5157.
We accept returns or order cancellation for our BackCountry eBikes under the following conditions:
• Items that are purchased and cancelled before shipping are subject to a 15% processing fee.
• Ebikes that are shipped may be returned within 14 days of delivery if the odometer has no miles on it and the bike shows no sign of use. If there are fewer than 10 miles on the bike it may be returned within 14 days of purchase. However, 25% of the purchase price is non-refundable and purchaser is responsible for return shipping fees. The original shipping charges are non-refundable.
• We will no longer accept BackCountry eBikes returns after 14 days.
• In the event of a product return, we will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
• Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from us - please send us an email at email@example.com. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved, you may receive an exchange, company credit or a refund.
For clarifications or return request, please send and email to firstname.lastname@example.org
WHY BUY FROM US?
Relax and Ride Bikes was created to serve people who believe that biking is more than just an activity. Relax and Ride Bikes is a place where bikers who are passionate about biking can come to shop for the most exciting products we have to offer. We always strive to provide the best information, the best products, the best prices, the best customer service, and the best overall buying experience anywhere. This is why Relax and Ride Bikes is the #1 store for bike fanatics.
WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. After you place an order with us, you can expect an email from our President personally thanking you for your business.
WE LOVE THE GAME AS MUCH AS YOU DO
When you call us you get a real biker on the other line eager to help you out. Whether you are looking for a mountain bike, beach cruiser, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!
WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. We hope you find our focus on providing great information and an unbiased opinion on all of our products refreshing.
More Reasons to Relax and Ride Bikes:
Price Match Guarantee
- Thanks to our strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.
- All orders shipped to the lower 48 U.S. states ship FREE.
- If you wish to ship to Alaska, Hawaii or Canada give us a call or shoot us an email and we can help with that as well.
No Sales Tax
- We charge ZERO sales tax on our orders. With some of our most popular products ranging past $1,000 or more, those few % can add up to some nice savings.
100% Safe & Secure Ordering
- Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.
Norton Shopping Guarantee
- Includes $10,000 ID Theft Protection Coverage, $1,000 Purchase Guarantee, and $100 Lowest Price Guarantee all FREE of charge when you order with us.
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to email@example.com for a quote.
We Are An Authorized Dealer
- Relax and Ride Bikes is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.
We Offer Financing
- We offer the flexibility to pay for orders over $299 over time. Simply choose "Slice It. Pay over time with Klarna." at checkout.
This is why Relax and Ride Bikes is the #1 Choice of Bike Fanatics!
Lowest Price Guarantee
We strive to offer the lowest prices online for our customers. If you find another online store that offers a lower price than ours within one month of your purchase, let us know and we will refund your original payment for the difference.
To request your partial refund, e-mail us a link to the same product you bought from us on our competitor's website within one month from the date of your order.
- The Price Match Guarantee includes the item price, it excludes any shipping cost & sales tax.
- Promotions which bring the price lower than the MAP (Minimum Advertised Price) Pricing as set forth by the manufacturer.
- The website cannot be an auction site
- The competitor must be an Authorized Retailer for the product.
To receive a price match refund, please e-mail us at firstname.lastname@example.org, and send us the following details:
- Your full name
- Your order #
- Your e-mail address
- Your phone #
- Name of the product you purchased
- Competitor's Price
- Web site address (URL) of the competitor's product offering
Lowest Price Guarantee Terms & Conditions
Competitor's product must be the identical model from an authorized U.S. dealer. Specifically, the product must have the same U.S. manufacturer's warranty, model number, contain the same components, and must be brand new (not refurbished). Competitor's product must be in stock. We reserve the right to verify another online company's product availability and price before issuing a price match or refund. We do not price-match on products listed on auction websites or member-only websites (such as sites that require a periodic membership fee). The Lowest Price Guarantee does not apply to obvious pricing errors or clearance or close-out items (since they are one-of-a-kind and priced according to their condition). The Lowest Price Guarantee applies to the cost of the item to purchase minus any charges to deliver the item, including shipping, processing, handling, taxes, and other applicable fees. The Lowest Price Guarantee applies to products offered online via e-commerce websites. It does not apply to private party sales or products sold at "brick-and-mortar" stores.
QUESTIONS & ANSWERS
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